Abstract:
The purpose of this research, a comparative study, was to investigate the impact of organizational culture on the implementation of TQM between Dashen and Habesha breweries S.Cs. to gain a more comprehensive understanding of the factors affecting TQM implementation. Accordingly, the research used four types of organizational culture as independent variables and six critical success factors of TQM implementation were identified through the literature as dependent variables. The study employed an explanatory and descriptive research design and uses quantitative approaches. A quantitative research approach of data collection was used and 220 questionnaires were distributed out of which 192 of them were returned with a response rate of 87.27%. Stratified sampling method was used and employees were selected from each stratum with a simple random sampling technique. Data analysis was done by descriptive statistics method, correlations, multiple linear regression and t-test analysis used by Statistical Package for Social Sciences (SPSS version 25) data analysis tool. The correlation analysis indicates all relationship between the independent variables. The results of data analysis show that both the breweries have dominantly a mixture of hierarchical and rational cultures. Regarding the level of TQM implementation it was found was medium in both breweries. The findings showed that group culture and developmental culture had a positive impact on all TQM implementation. Moreover, the result of the study revealed that there is significant difference between the two breweries regarding the organizational culture types and the extent of TQM implementation. Thus, this study recommended that mangers in both breweries have to give more attention in their managerial function and organizational culture to successfully implement TQM practices.
