Abstract:
The purpose of study was to investigate the effects of change management on organizational
performance in Debre-birhan Regio-politian city administration Tsedey Bank branches. The
researcher used both quantitative, qualitative research approach, descriptive and explanatory
research design. The total target populations and sample size of the study were eight Tsedey
bank branches and 120 employees through census survey, the researcher applied data
collection instruments questionnaires through five point likerts scale measurement, open
ended discussions to collect primary data. The researcher used an inferential statistics and
analyzed through SPSS software version 21. The regressions result confirmed that, the
linear combination of all the components of change management considered under the
present study was significantly contributed R2=94.7% to the variance in the dependent
variable organizational performance. From the Beta coefficient result, the researcher
obtained that, all six independent variables have found to be significant effect and the most
important variable in predicting the dependent variable organizational performance. The
researcher recommended that in order to create awareness about the change in the minds of
the employees the bank managements has work hard towards improving leadership,
communication, technology quality and participate employees in change management
process. The leaders need to be committed to implement the change effectively, need to be
responsible and accountable for implementation of change management and its effectiveness.
